No matter where we might be in our career or personal life, etiquette is always important and can make the difference.
Learn or refresh the “do’s and don’ts” of etiquette to make the best of every opportunity. Most of us learned these tips as children, but select to forget a few of them as time goes on. When you enter a room do you look your best, have the right attitude and take control to meet new people that can strengthen your business or personal confidence?
You need strong skills and they can start with a handshake, the correct way to introduce yourself and even properly exchanging business cards. It is that first impression that makes the difference.
Let this session guide you through all proper business skills for mobile phones, BlackBerry, electrical devices and e-mail etiquette, responding to RSVPs and even sending invitations. Did you know that older Americans have had the largest percentage increase in internet use of any age group?
Have your ever used the wrong bread and butter plate, drank your neighbor’s coffee or picked up the wrong napkin? Or even worse, had no idea that you even made these little dining faux pas.
This session will provide the tips and guidelines to look, act, lead, eat and strategically place yourself in the best position for your career advancement and personal achievements.
About Our Speaker:
Colleen Rickenbacher is a
business owner, author, speaker, trainer and consultant.
Speaking engagements on the
importance of protocol and etiquette in your professional and personal life
have taken Colleen around the World. She
can be seen and heard regularly on national television and radio including
Country Music Television with the Dallas Cowboys Cheerleaders and Fox 4 Good
Colleen was recognized by Meeting News Magazine as One of the Top
25 Most Influential People in the Meetings Industry.
Her book Be On Your Best
Business Behavior covers all areas of practical business and dining skills.
The tips she provides will strengthen your image and that of your
organization. It is never too early or
too late to learn skills that will separate you from your competition. No matter where you are in your career, you
never want to leave money on the table because you did not have the proper
business and protocol skills to close the deal or to retain your important
clients and customers.
Her latest book Be On Your Best Cultural Behavior covers
the proper etiquette and protocol in 33 countries. These guidelines will allow you to navigate
globally in our international climate.
Colleen’s speaking engagements are extensive and she has been featured
in numerous meeting industry publications.
Colleen has achieved her Certified Meeting Professional (CMP),
the Certified Special Events Professional (CSEP) and most recently her
Certified Protocol Consultant (CPC).