Most organizations have performance conversations twice a year, but by then it could be too late to redirect people. This session covers the flaws of the appraisal model and a step-by-step methodology for planning, managing ,and motivating team and individual performance, proactively. Participants will discuss the soft skills managers need to conduct performance conversations and the tools and templates to document them with so that neither employees nor HR are blindsided by a performance issue.
●Discuss the differences between Performance Management and Strategic People Development
●Review the use of Individual Development Planning (IDP) before coaching becomes corrective
●Review the soft-skills leaders need to have the many types of performance conversations
●Review the Coaching Templates that guide coaches through proper documentation for each type of performance milestone
Lisa Rueth is the founder of Trinity Solutions, a Leadership and Organizational Development Consulting group. Lisa’s career was built in Contact Centers and Manufacturing environments where she moved around the world rebuilding low performing teams and hiring, training and developing front line supervisors for high performance. Lisa’s deep passion for development of people lead her to a consulting career 9 years ago where she facilitates organizational change through executive coaching, custom training programs, facilitation of strategic planning, culture development, team building, change management and LEAN/Kaizen and holistic wellness programs. Her secret to performance is helping Managers transition to Leaders by breaking down the mechanics, soft skills and tools that leaders need to convert from strong independent contributors to dynamic leaders with influence. Lisa has a Bachelors of Science in Applied Leadership and holds many certifications including, Certified Organization Development Consultant (CODC), Certified Customer Experience Engineer, Six Sigma Black Belt, Kaizen Facilitator, Certified Authentic Leadership Consultant and Holistic Wellness Coach. Lisa has developed and facilitated skill-building curriculum for over 20 years, is fluent in Spanish and trains, speaks and facilitates leadership topics world-wide.
The presentation is pending for 1.00 recertification credit towards SHRM-CP, and SHRM-SCP through SHRM. This event is approved for 1.00 recertification credit towards PHR, SPHR, and GPHR recertification through HRCI.
All online reservations are due Monday by 5pm. Online registration will be closed at that time. Attendees not registered online will be considered walk-in registrations and will be charged the guest rate of $35.